Visuxl 30-0.33Ml

VISUXL 30×0.33 ml Eye Drops are used to treat dry eyes. They feature a stable and effective formula designed to provide continuous hydration and protect the eyes from dryness.

VisuXL gel drops uses

VISUXL eye drops are used for:

• Treating and hydrating dry eyes.

• Supporting the healing of ocular surface damage caused by severe chronic dryness or eye surgery.

• Managing ocular surface changes associated with metabolic disorders such as diabetes.

How to Use VISUXL eye drops?

• Instill 1–2 drops in each eye twice daily or as directed by your doctor.

• Wait at least 5 minutes before using any other eye drops.

• Can be used while wearing contact lenses.

• Wash your hands thoroughly before using the drops.

• Avoid touching the dropper tip to the eye or any surface during use.

Contraindications

Do not use VISUXL if you are hypersensitive to any of its ingredients.

Composition of VISUXL Eye Drops (per 100 ml):

• Coenzyme Q10: 100 mg

• Vitamin E TPGS (D-α-tocopheryl polyethylene glycol 1000 succinate): 500 mg

• Cross-linked hyaluronic acid sodium salt: 100 mg

• Buffered isotonic solution: up to 100 ml

Storage Instructions

• Keep out of the reach of children.

• Store at a temperature not exceeding 25°C, away from heat and light.

• Do not use after the expiration date.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**