Terms of service

 By accessing the website www.aljawaher.online, you agree to be bound by these terms and conditions and all applicable laws and regulations, and you further represent that you are responsible for compliance with any applicable local laws. If you do not agree to any of these terms, you are not authorized to use or access this website. All materials contained on this website are protected by applicable copyright and trademark laws.

Welcome to Rakiza Online

The following are the terms and conditions that govern the use and access of the Jawaher Pharmacies website, or www.aljawaher.online. The words and expressions used in this agreement shall have the following specific meanings:

  • "Site" shall mean the Jawaher Pharmacies website, including all pages, links, tools, and features related to the services provided therefrom.
  • "Customer" shall mean the entity that requests service from the "Site," whether it be a natural person or a legal entity.
  • "Agreement" shall mean the terms and conditions of use agreement for the Jawaher Pharmacies website, which includes all terms and conditions that are explained to the customer and govern the customer's use of the Rakiza website.

Acceptance of Agreement

The customer acknowledges and agrees that his or her use of the Site constitutes a clear and explicit declaration that he or she has read and understood the terms and conditions of this Agreement and how to use the Site. It also constitutes the customer's express acceptance of the terms and conditions of this Agreement and their compliance with them, and that he or she is of full legal age and capacity. The customer's use of the Site also constitutes an express agreement to comply with and adhere to all the terms and conditions of this Agreement and all the terms and conditions of Jawaher Medical Services Limited. The customer is aware that if he or she selects the "Accept" condition, the terms and conditions of this Agreement shall be in effect against the customer.

Overview of the Site

This Site is an e-commerce platform that allows Rakiza Medical Services and its affiliates to display and sell their products. It also allows businesses and individuals to purchase a variety of products.

Registration Terms

  1. Be at least 18 years old to be able to purchase products in your country of residence. The Site has the right to cancel the account of any member who is under the age of 18 without notice, and to settle his or her financial accounts immediately after closing the account.
  2. Be able to provide an address in Saudi Arabia for product delivery.
  3. No person shall be authorized to use the Site if his or her membership has been canceled by Jawaher Pharmacy.
  4. In the event that any user registers as a commercial entity, his or her commercial entity shall be bound by all the terms and conditions contained in this Agreement.
  5. All users of the Site should comply with all applicable laws and regulations governing e-commerce (online commerce).
  6. No customer shall be authorized to use one email address and/or one mobile phone number to open more than one account for any reason. The Site administration has the right to freeze the violating accounts and/or cancel these accounts or one of them, with the obligation to settle all transactions related to the account before closing it and/or freezing it and/or canceling it without any liability on the Site.

The customer acknowledges and agrees that if it is proven that he or she has violated clause (5) above, the Site, Rakiza Medical Services, has the right to cancel any purchase or sale orders or any transactions made by the customer. In this case, the customer acknowledges and agrees that no liability shall be incurred on the Site and Jawaher Medical Services.

Customer Obligations

When using the services or accessing them, you agree to the following:

  1. Be responsible for maintaining the privacy and restricting access to his or her account and its use and password, and to agree to be responsible for all activities that occur under the name of his or her account and password.
  2. Agree to notify us immediately of any unauthorized use of his or her password or account or any other breach of the Site's safe use standards.
  3. Provide complete, true, accurate, and current information about himself or herself and his or her use of the services, as specified by us.
  4. Not disclose to others (except as required or specified by us) the user information provided to him or her.
  5. Cooperate with requests from us for additional information regarding his or her eligibility and use of our services.
  6. Not use the Site's services and perform transactions that are considered to be in violation of the laws and regulations in force in the Kingdom of Saudi Arabia and any other government authorities that have
  7. 7. The customer acknowledges that in the event of proven violation, Rakiza has the right to take all legal action against him/her and claim for damages.

    General Terms

    • We reserve the right to refuse to provide the service for any reason at any time we deem appropriate.
    • You understand that your data (excluding your credit card information) may be transmitted without encryption and may be subject to:
      • Transfer between different networks on the Internet,
      • Changes to conform and adapt it to the technical requirements of the networks or devices connected to each other, but credit card information is always encrypted before being transferred over the Internet.
    • You may not reuse, recreate, copy, sell, resell, or exploit any part of the Site's services or content, or use the service, enter the service, or the data of any of the Site's users without our written permission.
    • The headings used in this Agreement are included for illustrative purposes only and are not limited by or affected by these terms.

    Prohibited Use

    In addition to the other prohibited uses that we have reviewed in the Terms of Use, you are prohibited from using the Site or any of its content for any of the following purposes:

    • For any illegal purposes,
    • To incite others to commit or participate in any illegal acts.
    • To violate any international, federal, regional, or local laws or regulations.
    • To violate our intellectual property rights or the intellectual property rights of others.
    • To harass, abuse, insult, injure, defame, slander, denigrate, threaten, or discriminate against others based on their gender, religion, race, sect, age, nationality, or disability.
    • To spread false or misleading information.
    • To upload or transfer viruses or any other type of malicious software that can be used in any way to affect our main website or other websites connected to it or other websites or even the Internet in general.
    • To collect or track the personal information of others,
    • To send harmful emails or to phish for the information of others or to steal the information of the Site's customers and redirect them to another site or for social engineering or for crawling the web or stealing information from the Site.
    • For any purposes that are contrary to public decency or morality,
    • To interfere with or circumvent any of the security features of the Site or any of the websites connected to it, or other websites or the Internet in general. Therefore, we reserve the right to stop your use of the Site or any connected websites if you violate any of the previous prohibited uses.

    These Terms of Use and legal documents are subject to modification by us at any time. Your continued use of the Site after any change is published constitutes your acceptance of these Terms of Use and the modified legal documents.