Rohto Dry Aid Eye Drops 10 Ml

Rohto Dry Aid eye drops 10 ml help treat dry eye by supporting all layers of the tear film. Their effectiveness in relieving the eight symptoms of dry eye has been clinically proven, and their effects can last up to 12 hours. They are also fast-acting.

Active Ingredients in Rohto Dry Aid Drops

Rohto Dry Aid targets all layers of the eye’s tear film through key ingredients that mimic natural tears, including:

• Sesame Oil, Polyoxyethylene Castor Oil, Polyoxyl Stearate: Support and stabilize the lipid (oily) layer of the tear film, helping prevent tear evaporation.

• Povidone, Propylene Glycol, Poloxamer: Act on the aqueous and mucin layers, enhancing water retention and reducing friction, thereby alleviating dry eye symptoms.

What Makes Rohto Dry Aid Eye Drops Different?

Rohto Dry Aid is used to relieve dry eye symptoms such as irritation and redness. Its advantages include:

• Tearshield Technology: Protects and restores the natural tear film of the eye.

• Fast-acting and easy to use.

• Treats all eight major dry eye symptoms, including burning or stinging sensation, blurred vision, redness or irritation, itchy or gritty feeling in your eye, pain while wearing contact lenses, Excessive tearing, and mucus strings in or around the eyes

• Provides up to 12 hours of dry eye relief.

How to Use Rohto Dry Aid Eye Drops?

• For best results, instill 1–2 drops in each eye, as needed, in the morning and evening.

• Wait 15–20 minutes after using the drops before wearing contact lenses.

• To enhance nighttime recovery, remove contact lenses and use Rohto Dry Aid just before bedtime.

Contraindications

Do not use Rohto Dry Aid if you are hypersensitive to any of its ingredients.

Storage Instructions

• Keep out of reach of children.

• Store at room temperature.

• Discard the product 90 days after first opening.

• Do not use after the expiration date printed on the packaging.

Rohto Dry Aid Eye Drops ingredients

Propylene Glycol, Povidone, Boric Acid, Sodium Borate, Menthol, Calcium Chloride, Magnesium Sulfate, Polyoxyl Stearate, Polyoxyethylene Castor Oil, Poloxamer, Edetate Disodium, Sesame Oil, Polyhexamethylene Biguanide, Purified Water.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**