Restasis Eye Drop 30 Minims

Restasis is an eye drop used to increase tear production in cases of reduced tear secretion caused by keratoconjunctivitis sicca, helping to relieve uncomfortable symptoms.

Ingredients of Restasis Eye Drops

Restasis contains the active ingredient cyclosporine, which is believed to act as a partial immunomodulator in patients whose tear production is suppressed due to keratoconjunctivitis sicca.

Restasis eye drops uses

Restasis eye drops are used to increase tear secretion in patients with reduced tear production due to ocular inflammation associated with keratoconjunctivitis sicca.

Dosage and Instructions for Use

• Instill one drop in each eye twice daily (every 12 hours).

• Restasis can be used alongside artificial tears, but they should be administered at least 15 minutes apart.

• Avoid touching the tip of the dropper to the eye’s surface during use.

• Contact lenses should be removed before using Restasis.

• Lenses may be reinserted 15 minutes after instilling the drops.

Restasis Eye Drops side effects

Restasis may cause some side effects, such as:

• Eye burning

• Eye redness

• Eye pain

• Stinging sensation in the eye

• Blurred vision

Contraindications

Restasis should not be used in cases of hypersensitivity to its components.

Warnings and Precautions

Consult a doctor before using Restasis if you are pregnant or breastfeeding.

Storage Instructions

• Keep out of reach of children.

• Store at a temperature between 15–25°C.

• Do not use after the expiration date printed on the package.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**