Relestat 0.5 Mg/Ml Eye Drop 5 Ml

Relestat 0.5 Mg/Ml eye drops are used to relieve allergic symptoms in the eyes, such as itching, redness, or tearing, with an effect that lasts for at least 8 hours.

Relestat Eye Drops ingredients

Each 1 mL of Relestat contains:

• 0.5 mg Epinastine Hydrochloride: an antihistamine that helps relieve allergy symptoms by blocking histamine receptors, the chemical compound responsible for allergy symptoms.

• 0.1 mg Benzalkonium Chloride: a preservative.

Relestat eye drops uses

Relestat is used to relieve symptoms of allergic conjunctivitis, such as:

• Itchy eyes

• Red eyes

• Watery eyes

Relestat eye drops Dosage

• The usual dose is one drop in each eye twice daily during the period of symptoms.

• There is no sufficient experience in clinical trials regarding the use of Relestat for more than 8 weeks.

• A doctor should be consulted before using Relestat in children aged 3–12 years.

• Avoid touching the tip of the dropper to the eye surface to prevent contamination.

• Wait at least 10 minutes before applying any other eye drop after using Relestat.

• The effect of Relestat lasts for at least 8 hours.

Relestat eye drops Side Effects

Relestat eye drops may cause mild and temporary side effects, such as:

• Eye burning

• Eye irritation

Contraindications

• Do not use Relestat if you have a known hypersensitivity to any of its ingredients.

• There is insufficient data on the use of Relestat in children under 3 years of age.

Storage Instructions

• Keep out of reach of children.

• Store at a temperature not exceeding 25°C.

• Do not use the drops more than 4 weeks after opening.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**