Relaxy Hair Nourishment & Moisture Mask 500 ml is an intensive hair care mask designed to help deeply moisturize and nourish dry and damaged hair. It features a formula rich in hydrating agents and hair conditioning ingredients that help improve hair softness, reduce frizz, and minimize breakage, giving the hair a healthier and glossier appearance.
relaxy hair benefits
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Deeply moisturizing dry and stressed hair.
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Nourishing hair fibers and helping to reduce dryness and breakage.
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Improving hair softness and manageability.
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Assisting in detangling hair and reducing frizz.
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Enhancing the healthy and shiny appearance of the hair.
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Suitable for dry, damaged, and chemically treated hair.
How to Use relaxy hair moisture mask
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Wash hair with shampoo and rinse thoroughly.
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Distribute the mask evenly through damp hair, focusing on the ends.
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Leave on for 3 to 5 minutes (this duration can be increased for severely dry or damaged hair).
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Rinse the hair thoroughly with lukewarm water.
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Use 1 to 2 times a week, or as needed by your hair type.
Precautions and Warnings
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For external use only.
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Avoid contact with eyes; if contact occurs, rinse eyes thoroughly with water.
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Do not apply to an injured or irritated scalp.
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It is recommended to patch test the product on a small area of skin before using it for the first time.
Storage and Handling
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Store at room temperature.
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Keep away from direct sunlight and high heat.
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Close the cap tightly after each use.
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Store in a dry place away from moisture.
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Keep out of reach of children.
relaxy hair ingredients
The product formula contains a blend of:
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Hair moisturizing agents.
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Conditioning and nourishing substances for hair fibers.
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Plant oils and extracts to help improve hair softness and hydration.
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Vitamins and elements that support hair health.
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Permitted fragrances and preservatives.
1-How long will it take for my order to be shipped?
Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions
2-What is the return and exchange policy in the Al-Jawaher online store?
The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange
3-What products are not eligible for return or replacement?
**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.
Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**
4-How can I request a return or replacement?
Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.
In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.
After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.
In the event of an exchange request, a new shipping value will be calculated for the new order.
5-What happens if the product arrives damaged or incorrect?
In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.
If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.
6-What happens if the product arrives opened or used?
If the product arrives opened or used, the return request will be denied.
7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?
If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.
If the customer wants to re-ship the order, they will need to pay the shipping cost again.**
