Oftaial Plus Ophthalmic Solution 0.6 Ml 10 Bottle

Oftaial Plus Ophthalmic Solution 0.6 ml 10 Vials is a solution that helps relieve symptoms of dry eyes, while also protecting the cornea and moisturizing and lubricating contact lenses, providing all-day comfort.

Benefits of Oftaial Plus Eye Drops

• Used to relieve symptoms of dry eye.

• Contains a hypotonic solution designed for application on the eye surface or contact lenses in cases of dry eye symptoms.

• Reduces the risk of tear film instability, thus maintaining eye hydration, thanks to sodium hyaluronate and high salt concentrations.

• Contains the amino acid taurine, one of the most common natural components in tears and the anterior part of the eye; it helps increase viable cell count under dry eye conditions.

• Protects corneal epithelial cells from damage.

• Moisturizes and softens contact lenses, making them easier to wear or remove and more comfortable throughout the day.

Dosage of Oftaial Plus Eye Drops

• The appropriate dosage should be determined by your doctor based on your condition.

• The usual dose is 1–2 drops in each eye as needed, several times a day.

• When used on contact lenses, instill one drop on each lens when wearing or removing them. Repeat as needed throughout the day.

Side Effects of Oftaial Plus

Side effects are rare but may include mild burning or eye irritation.

Contraindications

Do not use Oftaial Plus if you are hypersensitive to any of its components.

Warnings and Precautions

• For external use only.

• Wait at least 10 minutes before using any other eye drop or topical eye product.

• Each vial should be used by one person only.

• Avoid touching the tip of the vial to your fingers, eye, or any surface. Avoid contact with dust or dirt.

Ingredients of Oftaial Plus Eye Drops (per 100 ml)

• Sodium hyaluronate 0.4 g

• Taurine 0.5 g

• Sodium chloride

• Magnesium chloride

• Potassium chloride

• Sodium phosphate monobasic

• Sodium phosphate dibasic

• Water for injection

Storage Instructions

• Keep out of reach of children.

• Store at a temperature between 2°C and 25°C.

• Do not use the solution more than 24 hours after opening the vial, as it contains no preservatives.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**