Novalac Allernova 400 Gm

Novalac Allernova is a specialized formula designed for infants and newborns who are allergic to cow’s milk protein. It does not cause abdominal pain or diarrhea because its formula contains extensively hydrolyzed protein broken down into very small, easily digestible fragments. It is suitable for children from birth up to 3 years of age.

What are the benefits of Novalac Allernova formula?

• A formula specially designed for children who are allergic to cow’s milk protein.

• Contains extensively hydrolyzed protein to aid digestion and help prevent allergy symptoms.

• Nutritionally complete, making it suitable for supporting your child’s growth without the risk of nutritional deficiencies.

• Suitable for children from birth to 3 years old.

• Lactose-free.

How to prepare Novalac Allernova formula for your baby?

• Wash your hands thoroughly before preparing the bottle.

• Heat the required amount of water to about 40°C and pour it into the bottle.

• Add the appropriate number of scoops of formula.

• Close the bottle and gently shake it until the powder is completely dissolved.

• Let the formula cool slightly. You can check the temperature by placing a few drops on the inside of your wrist.

• Once ready, feed your baby with the bottle.

• The number and volume of feedings should be determined based on your baby’s individual needs, as advised by your healthcare provider.

Usage Instructions

• Do not prepare the bottle in advance.

• Feed your baby within one hour of preparing the bottle.

• Do not add sugar.

• Discard any leftover milk after feeding.

• Do not leave the bottle with your baby after feeding to protect their oral health.

• Use the formula powder within 3 weeks after opening.

Does Novalac cause weight gain?

It is normal for a baby to grow and gain weight when receiving the nutrients they need. From that perspective, Novalac may help support healthy weight gain and development in children.

Novalac Allernova ingredients

• Glucose Syrup

• Vegetable Oils (Palm, Rapeseed, Sunflower, Copra)

• Hydrolyzed Milk Proteins

• Emulsifier (Citric Esters Of Mono And Diglycerides)

• Dipotassium Phosphate, Magnesium Chloride, Dicalcium Phosphate, Calcium Hydroxide

• Oil Extracted From Microalga Schizochytrium Sp. (Dha)

• Calcium Chloride, Tricalcium Phosphate, Choline Chloride, L-Cystine, Disodium Phosphate, L-Tryptophan

• Vitamins (A, B1, B12, B2, B6, C, D3, E, K1, Folic Acid, Acid Pantothenic Acid, Biotin, Niacin)

• Mortierella Alpina (Ara) Oil

• Taurine, Tricalcium Citrate, Iron Sulphate, Inositol, Zinc Sulphate

• L-Carnitine

• Antioxidants (Extract Rich In Tocopherols)

• Copper Sulphate, Potassium Iodide, Sodium Selenite, Manganese Sulphate.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**