Neodex 5 Ml Drop

Neodex 5 ml Eye/Ear Drops are used to relieve inflammation in the eye and ear caused by bacterial infections. They contain a powerful antibiotic and an anti-inflammatory agent.

Neodex eye/ear drops ingredients

Neodex drops contain:

• Neomycin Sulfate 0.5%: An antibiotic used to combat bacterial infections in the eye.

• Dexamethasone Sodium Phosphate 0.1%: A corticosteroid that helps reduce eye or ear inflammation.

Neodex drops uses

Neodex eye drops are used for:

• Relieving eye inflammation caused by bacterial infections, such as bacterial conjunctivitis

• Treating bacterial otitis externa (outer ear infection)

Instructions for Use

• The appropriate dosage of Neodex 5 ml should be determined by a doctor.

• Consult your doctor if there is no improvement within 2 days.

• Prolonged use may lead to fungal eye infections.

• Do not use Neodex drops for eye or ear infections for extended periods without medical supervision.

• If treatment lasts more than 10 days, intraocular pressure should be monitored.

• Remove hard contact lenses before using Neodex drops and wait 15 minutes before reinserting them.

• Do not use soft contact lenses while using Neodex drops.

• The drops may cause blurred vision, so avoid driving or operating machinery after use.

Neodex Drops side effects

Neodex may cause some side effects, such as:

• Blurred vision

• Eyelid swelling or sensitivity to light

• Increased intraocular pressure, which may cause headaches

• Burning or stinging in the eye

Neodex eye drops Contraindications

Neodex eye/ear drops should not be used in cases of:

• Hypersensitivity to any of the ingredients

• Herpes simplex keratitis

• Viral or fungal eye infections

• Ocular tuberculosis

• Eye injury following the removal of a foreign body

• Children under 2 years of age

• Infection caused solely by bacteria

Warnings and Precautions

Consult your doctor before using Neodex drops, especially in the following cases:

• Pregnancy or breastfeeding

• Current or past asthma

• Current or past eye problems, such as glaucoma, optic nerve damage, or cataracts

• Diabetes

• Hearing loss

• Allergies to certain foods or medications

Drug Interactions

Consult your doctor before using Neodex drops alongside any other medications, especially:

• Oral steroids, such as Prednisone

Storage Instructions

• Keep out of reach of children

• Store at a temperature between 15°C and 30°C, away from light

• Do not use Neodex drops for more than 30 days after first opening the bottle

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**