Lotemax 0.5% Eye Gel 5 Gm

Lotemax Eye Gel is used to relieve eye inflammation and pain after eye surgery. It is applied starting from the day after surgery, according to the doctor’s instructions, to reduce inflammation.

Composition of Lotemax Gel

Lotemax Gel contains the active ingredient Loteprednol, a corticosteroid that helps reduce eye inflammation and pain.

What is Lotemax eye gel used for?

Relief of eye inflammation following ocular surgery.

Dosage of Lotemax Eye Gel

The usual dose is 1–2 drops in each eye, 4 times daily, beginning the day after surgery and continuing for up to 2 weeks, or as directed by the physician.

Lotemax Gel Side Effects

Lotemax Gel may cause some side effects, such as:

• Eye pain.

• Sensation of a foreign body in the eye.

• Dry eyes.

• Eye discomfort.

Lotemax Contraindications

Do not use Lotemax Eye Gel in cases of:

• Hypersensitivity to any of its ingredients.

• Eye diseases caused by viral infections, such as herpes.

• Eye conditions resulting from fungal or mycobacterial infections.

• Breastfeeding.

Warnings and Precautions

• Inform your doctor if you have glaucoma before using Lotemax.

• Consult your doctor if you experience blurred vision, increased pain, redness, or irritation, or if symptoms do not improve within 2 days.

• Do not use Lotemax for more than 10 days without monitoring intraocular pressure.

• Avoid wearing contact lenses while using Lotemax.

Storage Instructions

• Keep out of reach of children.

• Store upright at a temperature not exceeding 25°C.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**