Herbal Hello Hydration Deep Moisture Conditioner 360ML

Indulge your hair in deep hydration with Herbal Essences Hello Hydration Conditioner, designed to give you lasting smoothness and natural shine. Inspired by refreshing tropical vibes, it features a creamy coconut fragrance that takes you on a relaxing, sensory escape with every use. Its rich formula nourishes dry hair, restoring softness, vitality, and flexibility.

Benefits and Uses

• Deeply moisturizes hair and improves the appearance of dry, tired strands.

• Leaves hair silky, healthy-looking, and shiny thanks to its nourishing ingredients.

• Safe for color-treated and heat-styled hair with a pH-balanced formula.

• Infused with a creamy coconut scent that gives a refreshing, tropical experience during hair care.

How to Use

1. Wash your hair thoroughly with shampoo and rinse well.

2. Apply an appropriate amount of conditioner to damp hair, focusing on mid-lengths to ends.

3. Gently massage and leave on for 1–3 minutes.

4. Rinse thoroughly with lukewarm water.

5. Gently dry your hair using a soft towel without harsh rubbing to avoid breakage.

Precautions and Warnings

• For external use only.

• Avoid contact with eyes; if contact occurs, rinse immediately with lukewarm water.

• Discontinue use if irritation or allergic reaction occurs.

Storage and Handling

• Store in a cool, dry place away from sunlight and humidity.

• Ideal storage temperature: below 30°C.

• Close the cap tightly after each use to preserve product quality and fragrance.

• Keep out of reach of children.

Ingredients

Key Ingredients:

• Water (Aqua)

• Stearyl Alcohol

• Behentrimonium Chloride

• Cetyl Alcohol

• Bis-Aminopropyl Dimethicone

• Cocos Nucifera (Coconut) Fruit Extract

• Zea Mays (Corn) Silk Extract

• Fragrance (Parfum)

• Benzyl Alcohol

• Disodium EDTA

• Methylchloroisothiazolinone

• Methylisothiazolinone

• Colorants (Blue 1, Yellow 5, Red 33)

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**