Genuphil Advance 30 Sachets

Genuphil Advance is a dietary supplement that contains a combination of ingredients aimed at supporting joint health and reducing symptoms associated with joint stiffness.

Benefits and Uses

• Helps maintain the health of cartilage and connective tissues, promoting smooth joint movement.

• Contains a group of ingredients that work together to reduce pain and swelling associated with joint problems.

• Enhances joint flexibility by helping preserve the elasticity of cartilage and surrounding tissues.

• May help slow down cartilage damage progression and alleviate symptoms.

• Provides essential building blocks for the repair and regeneration of connective tissues.

• May help protect against the ongoing cartilage deterioration related to aging or other conditions.

How to Use genuphil advance sachet

• Recommended genuphil advance dose: One sachet daily.

• Preparation method:

1. Empty the contents of one sachet into a cup.

2. Add 150 ml of water.

3. Stir the mixture until fully dissolved.

Side Effects of Genuphil Advance

• Mild bloating.

• Constipation.

• Indigestion.

Precautions and Warnings

• Do not exceed the recommended daily dose.

• Consult your doctor before using this product if you:

• Are pregnant or breastfeeding.

• Have diabetes.

• Have any medical condition or are taking any medications.

• Are allergic to any of the product’s ingredients.

• This product contains fish derivatives. Avoid use if you are allergic to fish products.

Storage Instructions

• Store at a temperature not exceeding 25°C.

• Keep out of reach of children.

Ingredients of genuphil advance 30 sachets

• Glucosamine sulfate.

• Chondroitin sulfate.

• Methylsulfonylmethane (MSM).

• Hydrolyzed collagen.

• Sodium hyaluronate.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**