Fresubin Protein Powder - 300Gm

Fresubin Protein Powder - 300Gm is a medical-grade, high-protein powder that is lactose-free and gluten-free. It is designed to support increased protein needs in cases of illness or malnutrition and should be used under medical supervision only.

Benefits and Uses

• A concentrated source of high-quality whey protein, providing 97% of energy.

• Contains all essential amino acids.

• Easily dissolves and mixes with hot or cold foods and drinks.

• Has a neutral taste and is sugar-free.

• Intended as a medical nutrition solution for individuals suffering from or at risk of disease-related malnutrition, especially in conditions requiring increased protein intake such as:

• Cancer.

• Surgery.

• Muscle wasting.

• Growth delays in children.

• Fresubin Protein Powder is fiber-free, lactose-free, and gluten-free, and is intended for supplementary nutrition under medical supervision.

How to Use fresubin powder

• The appropriate dosage should be determined by a healthcare professional based on the patient’s needs. The recommended dosage is:

• 2 - 2.5 scoops (12 - 15 grams), 2 - 3 times daily, with a total of 24 - 45 grams per day.

Preparation Instructions

• Can be added to sweet or savory foods and drinks, whether hot or cold, such as juices, milk, soups, or mashed meals.

• Based on temperature:

Below 70°C

• Mix 2–3 scoops (10–15g) with 150 ml of liquid or 150g of food.

Above 70°C (without boiling)

• First, dissolve the powder in 25–50 ml of room-temperature liquid.

• Then, mix it into 150 ml of hot liquid or 150g of food immediately before serving (within 10 minutes max).

(Do not boil the powder before or after adding. It is not suitable for cooking).

Warnings and Precautions

• For use under medical supervision only.

• Not to be used as a sole source of nutrition.

• Monitor potassium levels in patients on potassium-restricted diets.

• Not suitable for children under 3 years and to be used with caution in children under 6 years.

• Not suitable for patients with galactosemia.

• Not for parenteral (intravenous) use.

• Not to be used in cases of contraindications to enteral nutrition such as:

• Acute gastrointestinal bleeding.

• Ileus.

• Shock.

• Use with caution in cases of severe organ failure or acute malabsorption.

• Not suitable for individuals with hereditary disorders affecting the metabolism of the powder’s components.

Storage Instructions

• Store in a dry place at room temperature.

• Use within 2 months of opening.

Ingredients of Fresubin Protein Powder - 300Gm

• Whey protein.

• Emulsifier: Soy lecithin.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**