Floca Drops 5 Ml

Floca Eye Drops 5 ml, for relieving eye inflammation and allergies; as it contains active ingredients that are anti-allergic and anti-inflammatory, thereby ensuring eye comfort and maintaining eye health.

Ingredients of Floca Eye Drops

Each 1 ml of Floca Eye Drops contains:

• 20 mg sodium cromoglycate: An anti-allergic agent that helps relieve symptoms of eye allergy, such as eye redness or itching.

• 1 mg fluorometholone: A glucocorticoid and anti-inflammatory agent that helps reduce eye inflammation.

• 0.1 mg benzalkonium chloride: A preservative.

Floca Eye Drops uses

Floca Eye Drops are used for:

• Treating conjunctivitis.

• Relieving symptoms of eye allergy, such as itching, redness, or tearing.

• Treating keratitis or inflammation of the anterior part of the eye.

How to Use Floca Eye Drops?

• The doctor determines the appropriate dosage of Floca Eye Drops.

• Shake the bottle well before use.

• Contact lenses must be removed before using the drops.

• Wash hands thoroughly before using the drops.

• Avoid touching the dropper tip to the eye surface during use.

Floca Eye Drops side effects

Floca Eye Drops may cause some side effects, such as:

• Burning or stinging sensation in the eye.

• Increased intraocular pressure.

• Mild eye irritation.

Contraindications for Floca Eye Drops

Floca Eye Drops should not be used in cases of:

• Hypersensitivity to any of its ingredients.

• Herpes simplex keratitis.

• Fungal eye infections.

• Tuberculosis of the eye.

• Mycobacterial eye infections.

• Viral infections of the cornea and conjunctiva.

Warnings and Precautions

Caution and medical advice are necessary before using Floca Eye Drops, especially in cases of:

• Increased intraocular pressure or glaucoma.

• Corneal thinning.

Regular monitoring of intraocular pressure is recommended, particularly with prolonged use of the drops.

Storage Instructions

• Keep out of reach of children.

• Store at a temperature not exceeding 30°C.

• Discard the medication 30 days after opening the cap.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**