Duotrave 2.5 Ml Drops

Duotrav 2.5 ml eye drops are used to treat glaucoma and lower high intraocular pressure, helping to preserve vision and protect the optic nerve from damage caused by elevated pressure inside the eye.

Ingredients of Duotrav Eye Drops

Each 1 ml of Duotrav eye drops contains:

• 40 micrograms of Travoprost: A prostaglandin analogue that helps reduce eye pressure by improving the drainage of intraocular fluid.

• 5 mg of Timolol: A beta-blocker that lowers eye pressure by reducing the production of intraocular fluid.

Duotrav eye drops uses

Duotrav eye drops are used for:

• Treatment of glaucoma.

• Reduction of elevated intraocular pressure.

Dosage of Duotrav Eye Drops

• The appropriate dosage is determined by the doctor based on the patient's condition.

• The usual dose is one drop in the affected eye once daily.

• It is preferable to use the drops at the same time each day.

• Avoid touching the eye surface with the dropper tip during use.

• Contact lenses should be removed before applying Duotrav, and may be reinserted 15 minutes after using the drops.

Duotrav Eye Drops side effects

Duotrav may cause some side effects, such as:

• Eye redness

• Eye pain

• Blurred vision

• Dry eyes

• Gradual change in eye color

• Increased length, thickness, or darkening of eyelashes

Duotrav eye drops contraindications

Do not use Duotrav eye drops in cases of:

• Hypersensitivity to any of the ingredients

• Pregnancy

• Asthma or a history of asthma

• Chronic obstructive pulmonary disease (COPD)

• Slow or irregular heartbeat

Warnings and Precautions

Use with caution and consult a doctor before using Duotrav, especially in cases of:

• Breastfeeding

• Heart disease

• Lung disease

• Circulatory problems, such as Raynaud’s syndrome

• Diabetes

• Hyperthyroidism

• Dry eye

• Corneal diseases

Drug Interactions

Consult a doctor or pharmacist before using Duotrav alongside any other medications, especially:

• Medications for high blood pressure or heart conditions

• Antidepressants

• Diabetes medications

• Other eye drops containing prostaglandins or beta-blockers

Storage Instructions

• Keep out of reach of children.

• Store at a temperature not exceeding 25°C.

• Do not freeze.

• Do not use the drops after the expiry date printed on the packaging.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**