Aquacel Silver Foam Dressing 10 by 10 cm

AQUACEL Ag Foam Dressing (10×10 cm) dressing kills bacteria and maintains a moist wound environment to support healing and recovery. It is non-irritating, non-sensitizing, and protects the skin from damage.

Benefits of Aquacel Foam Ag 10x10

• Ionic Silver Power: Provides effective antimicrobial action to kill bacteria.

• Hydrofiber Technology: Forms a cohesive gel upon contact with wound exudate to maintain a moist environment.

• Multilayer Protection: Features an absorbent foam pad, a gentle silicone contact layer, and a waterproof/bacteria barrier.

• Skin-Friendly Adhesive: Supports easy application and atraumatic removal.

• Precision Fit: Micro-contours to the wound bed, minimizing "dead space" where bacteria can grow.

• Safety: Low potential for skin irritation or allergic reactions.

• Skin Protection: Protects the skin from damage caused by moisture (maceration) and friction.

How to Use AQUACEL Ag Foam?

1. Apply the dressing directly over the wound.

2. Ensure the dressing is not stretched during application, and smooth down the adhesive borders.

3. Use an appropriate retention dressing or tape to secure it if the dressing has no adhesive border or if it has been cut.

4. Discard any unused portion of the product after dressing the wound.

Dressing Change

• The dressing should be changed when clinically indicated (e.g., increased pain, leakage, or bleeding).

• The wound should be cleansed at appropriate intervals.

• To remove: Gently press down on the skin and carefully lift one corner of the dressing, continuing until all edges are free.

How long can AQUACEL stay on a wound?

The maximum recommended wear time is seven days.

Storage and Handling

• Store at a temperature between 10°C and 25°C.

• Keep in a dry place and protect from light.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**