Activ Massage Spray - 75Ml

Activ Massage Spray is a topical analgesic intended for external use on muscles and joints. It combines a unique formulation of glucosamine, chondroitin sulfate, camphor, aromatic oils, and various herbal extracts to help relieve musculoskeletal discomfort and enhance the effects of massage therapy.

Ingredients of Activ Massage Spray 75 ml

Active Ingredients:

• Glucosamine

• Sodium Chondroitin Sulfate

• Gaultheria Procumbens (Wintergreen) Leaf Oil

• Cinnamomum Camphora (Camphor) Bark Oil

Other Ingredients: Aqua (EU), Stearic Acid, Paraffinum Liquidum, Cetearyl Alcohol, Cera Alba, Propylene Glycol, Betula Lenta Oil, Bambusa Arundinacea Leaf Extract, Glyceryl Stearate, Butyrospermum, Shea Butter, Polysorbate 20, Eucalyptus Globulus Leaf Oil, Sodium Hyaluronate, Mentha Piperita (Peppermint) Oil, Ethanol, Cymbopogon Schoenanthus Oil, Lavandula Hybrida Oil, Butylated Hydroxytoluene (BHT), Phospholipids, Commiphora Myrrha Oil, Phenoxyethanol, Cetrimonium Chloride.

Indications

Activ Spray is used for:

• Temporary relief of minor muscle and joint pain.

• Reducing stiffness and discomfort in the back, shoulders, neck, and knees.

• Enhancing the benefits of massage for muscle recovery.

Directions for Use

• Apply a sufficient amount of Activ Spray to the affected area.

• Gently rub until absorbed.

• Use up to 2 times daily or as directed by a healthcare provider.

Potential Side Effects

• Common:

• Skin redness.

• Mild irritation.
  
  

• Rare: Allergic reactions (e.g., rash, itching)

This is not a comprehensive list of possible side effects, and others may occur. It is recommended that you contact your doctor for medical advice regarding any side effects.

Contraindications

• Do not use it if you are allergic to any ingredient in this spray. 

• Do not apply the spray to cuts, abrasions, or inflamed skin. Avoid broken or irritated skin. 

• Avoid contact with the eyes, mucous membranes, or sensitive areas. If contact occurs, rinse thoroughly with water.

• Keep out of reach of children.

Warnings and Precautions

• Active Spray is for external use only.

• Avoid contact with eyes and mucous membranes.

• Do not apply to open wounds.

• If pregnant or breastfeeding, consult a healthcare provider before use.

• Keep out of reach of children.

Drug Interactions

No significant drug interactions have been reported. However, consult a healthcare provider if using other topical medications concurrently.

Use During Pregnancy and Lactation

The safety of Activ Massage Spray during pregnancy and lactation has not been established. Use only under medical supervision.

Storage Conditions

• Store at room temperature (not exceeding 30°C)

• Keep in a dry place, away from direct sunlight.

• Ensure the cap is tightly closed after use.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**