Virgan Eye Gel 1.5 Mg/1Gm 5Gm

Virgan Eye Gel 1.5 Mg/1Gm 5Gm is an antiviral gel used to treat viral infections of the eye, such as herpetic keratitis. The treatment duration should not exceed 21 days.

Virgan Gel ingredients

Virgan gel contains the active ingredient Ganciclovir, an antiviral agent used to treat viral eye infections.

Virgan gel uses

Virgan gel is used to treat:

• Viral infections of the eye

• Acute herpetic keratitis in individuals 18 years or older

How to Use Virgan Eye Gel?

• Adults and elderly patients: Instill one drop of gel into each infected eye 5 times daily until healing occurs, then reduce to 3 times daily for 7 additional days.

• The total treatment duration must not exceed 21 days.

• Wait 15 minutes before using any other eye drops or eye products.

Virgan Eye Gel side effects

Virgan gel may cause some side effects, such as:

• Burning or stinging in the eye

• Eye irritation

• Blurred vision

• Inflammation of the outer surface of the eye

• Eye redness

Warnings and Precautions

Do not use Virgan eye gel in the following cases:

• Hypersensitivity to any of its ingredients

• Children under 18 years of age

Consult your doctor before using Virgan gel during pregnancy or breastfeeding.

Drug Interactions

Consult your doctor or pharmacist before using Virgan gel with other medications, especially:

• Gout medications like Probenecid

• Antibiotics

• Cancer treatments such as Vincristine

Storage Instructions

• Keep out of reach of children

• Store in a cool, dry place

• Use the gel within 28 days of first opening the tube

• Do not use after the expiry date printed on the packaging

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**