Vigamox Eye Drops

Vigamox 0.5% eye drops treat bacterial eye infections, such as bacterial conjunctivitis, by eliminating the bacteria causing the infection and restoring the eye’s normal condition.

Vigamox Eye Drops composition

Vigamox eye drops contain the active ingredient moxifloxacin, an antibiotic from the quinolone class, effective against many types of bacteria that cause infections.

Vigamox Eye Drops uses

Vigamox eye drops are used for:

• Treating bacterial eye infections or bacterial conjunctivitis.

• Protecting the eye from bacterial infections after eye surgery.

Vigamox Eye Drops dosage

• The usual dose is one drop in the affected eye, three times daily, for 7 days.

• Avoid touching the tip of the dropper to the surface of the eye during use.

Vigamox Eye Drops side effects

Vigamox eye drops may cause some side effects, such as:

• Eye pain.

• Eye irritation.

• Dry eyes.

• Eye itching or redness.

• Headache.

• Bad taste in the mouth.

Contraindications

Vigamox eye drops must not be used in cases of hypersensitivity to its components.

Warnings and Precautions

• Prolonged use of the drops may increase the risk of developing other types of infections; therefore, the treatment duration prescribed by the doctor must be followed.

• Contact lenses should not be worn while an eye infection is present.

• Wait at least 5 minutes before using any other eye drops.

Storage Instructions

• Keep out of the reach of children.

• Store at a temperature not exceeding 25°C.

• The drops must be used within 4 weeks of first opening the bottle.

1-How long will it take for my order to be shipped?

Shipping takes 24 hours within Jeddah and Riyadh and two days for other regions

2-What is the return and exchange policy in the Al-Jawaher online store?

The customer has the right to request the return of an order within three days of receiving it; Provided that the product has not been used or opened and that the product is free of any defect or that the products are excluded from return or exchange

3-What products are not eligible for return or replacement?

**A: Products that require special storage conditions, such as refrigerated medications, milk, and baby food, are not eligible for return or replacement.

Deodorants and personal care and feminine hygiene products are not eligible for return or replacement unless the product is defective.**

4-How can I request a return or replacement?

Contact the number (+966 56 364 9160) on WhatsApp to request a return and exchange.

In the event of a return request: After confirmation, a return bill of lading will be issued and sent to the customer so that he delivers it* to the shipping company with the products in their original condition.

After confirming receipt by the shipping company, the process of returning the amount* minus the shipping value will begin within 5-7 business days.

In the event of an exchange request, a new shipping value will be calculated for the new order.

5-What happens if the product arrives damaged or incorrect?

In the event that the wrong product arrives from the shipping company (except for refrigerator medicines, milk, and baby food) or the wrong product arrives from Al-Jawaher Al-Mumayaz Pharmacy, please contact customer service, and after confirming the problem, the amount will be returned to the customer after the product is delivered to the shipping company.

If the problem is confirmed, we will bear the cost of sending the product to the shipping company’s branch via delivery applications, up to a maximum of 20 riyals, if it is confirmed that the shipping company’s branch is very far away.

6-What happens if the product arrives opened or used?

If the product arrives opened or used, the return request will be denied.

7-What happens if the customer does not receive the order from the shipping company and the product is returned to the shop?

If the customer does not receive the order from the shipping company and the product is returned to the shop, the shop will refund the customer's money, minus the shipping cost.

If the customer wants to re-ship the order, they will need to pay the shipping cost again.**